Account Management by Phone

PhoneBranch

Call our automated audio system for 24/7 account access using a touch-tone phone. You can conduct a variety of transactions and/or inquiries on your account, including credit union loans. Obtain your Personal Identification Number (PIN) from a Member Service Representative to get started. Note that this PIN may be different than your ATM card PIN and Online Banking four-digit passcode. You can re-set your PhoneBranch PIN after first-time enrollment.

  • Check account balances
  • Transfer money
  • Obtain check-clearing information 


Call 800.223.6361 for PhoneBranch.



PhoneBranch Menu

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Welcome to Greenville Federal Credit Union’s 24-Hour Automated Account Information.

MAIN MENU

Press 1 for Funds, Transfers and Withdrawals
     Press 1 to Transfer Funds Immediately
     Press 2 to Schedule a Funds Transfer
     Press 3 for Payments
               Press 1 for Immediate Payment
               Press 2 to Schedule a Payment
     Press 2 to Schedule a Payment
     Press 4 to Hear existing Scheduled Transfers
     Press 5 to Delete an existing Transfer 
     Press 6 for Share Withdrawal


Press 2 for Account History
     Press 1 for Checking
     Press 2 for Savings
     Press 3 for Loans


Press 3 for Account Balances
     Press 1 for Checking
     Press 2 for Savings
     Press 3 for Loans (Includes Mortgage and Credit Cards)


Press 4 for Merchant Check Verification


Press 5 to Change your Access Code


Press 6 for Stop Payments
     Press 1 to Stop Payment on a Specific Check Number
     Press 2 to Stop Payment on a Check Range
     Press 3 to Stop Payment Inquiries


Press 7 for Interest Rates
     Press 1 for Checking
     Press 2 for Savings
     Press 3 for Certificate and Investment Rates
     Press 4 for IRA


Press 8 to Receive Account Information by Email


Press 9 to Receive Vehicle Loan Payoff Information


TIP: Press * (star) or 3* (3 star) at any time to hear the main menu.

TIP: Press 9* (9 star) to switch to a different member number.

 

NEW! Text Banking

Using a text-enabled phone, send a text to 1-800-864-9215 with one of the following words: 
Balance
Transfer
Deposit
History 
Pending

Upon account verification, the credit union will instantly reply with the requested information or action.  Click here for FAQs and instructions. 




Printable PhoneBranch Menu

image image

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