Account Management by Phone
PhoneBranch
Call our automated audio system for 24/7 account access using a touch-tone phone. You can conduct a variety of transactions and/or inquiries on your account, including credit union loans. Obtain your Personal Identification Number (PIN) from a Member Service Representative to get started. Note that this PIN may be different than your ATM card PIN and Online Banking four-digit passcode. You can re-set your PhoneBranch PIN after first-time enrollment.
- Check account balances
- Transfer money
- Obtain check-clearing information
Call 800.223.6361 for PhoneBranch.
PhoneBranch Menu
Welcome to
Greenville Federal Credit Union’s 24-Hour Automated Account Information.
MAIN MENU
Press 1 for
Funds, Transfers and Withdrawals
Press 1 to Transfer Funds Immediately
Press 2 to Schedule a Funds Transfer
Press 3 for Payments
Press 1 for Immediate Payment
Press 2 to Schedule a Payment
Press 2 to Schedule a Payment
Press 4 to Hear existing Scheduled Transfers
Press 5 to Delete an existing Transfer
Press 6 for Share Withdrawal
Press 2 for
Account History
Press 1 for Checking
Press 2 for Savings
Press 3 for Loans
Press 3 for
Account Balances
Press 1 for Checking
Press 2 for Savings
Press 3 for Loans (Includes Mortgage and Credit Cards)
Press 4 for Merchant Check Verification
Press 5 to Change your Access Code
Press 6 for
Stop Payments
Press 1 to Stop Payment on a Specific Check Number
Press 2 to Stop Payment on a Check Range
Press 3 to Stop Payment Inquiries
Press 7 for
Interest Rates
Press 1 for Checking
Press 2 for Savings
Press 3 for Certificate and Investment Rates
Press 4 for IRA
Press 8 to Receive Account Information by Email
Press 9 to Receive Vehicle Loan Payoff Information
TIP: Press * (star) or 3* (3 star) at any time to hear the main menu.
TIP: Press 9* (9 star) to switch to a different member number.
NEW! Text Banking
Using a text-enabled phone, send a text to 1-800-864-9215 with one of the following words:
Balance
Transfer
Deposit
History
Pending
Upon account verification, the credit union will instantly reply with the requested information or action. Click here for FAQs and instructions.
Printable PhoneBranch Menu
