Fraud Prevention
Contact the credit union immediately should you suspect or experience any fraudulent activities associated with your credit union accounts or services.
24/7 Full Service Credit and Debit Card Support
Credit Card:
1-866-820-6796
Debit Card:
1-866-559-4561
If out of the country, members can call collect at 727-299-2449.
Automated Fraud Alert System
Our new Automated Fraud Alert System sends text, email and voice messages to members when suspicious activity is detected on their credit union credit and debit card accounts.
Confirmation and instructions are provided in each message, as well as the number to a dedicated Fraud Detection Support center where agents are available 24 hours a day, seven days a week to assist.
Recent Articles
Fraud Prevention: Don't get tricked into becoming a Money Mule
Fraud Prevention: Take precautions when utilizing Peer-to-Peer (P2P) payment services
Scam Alert: Members receive fake text messages about their Visa debit cards. Do not respond!