The Contact Center - Our First Responders
Our Contact Center team is your quickest option for getting the general answers you need. When you call Greenville Federal Credit Union our Contact Center staff members (housed at our Greer branch location) are the friendly voices who answer. With the most up-to-date account and services information right at their fingertips this team of highly trained member support specialists are equipped to find solutions and help you manage your accounts.
Call 864.235.6309 or 800.336.6309 to speak to a representative.
Did you get a busy signal? Occasionally you may receive a busy signal when calling our Contact Center due to call volume at that moment. The busy signal should be temporary, and we ask that you please try your call again. We apologize for the inconvenience and appreciate your patience.
NEW! Text Banking
Using a text-enabled phone, send a text to 1-800-864-9215 with one of the following words:
Balance, Transfer, Deposit, History, or Pending
Upon account verification, the credit union will instantly reply with the requested information or action. Click here for FAQs and instructions.
Call our automated audio system for 24/7 account access using a touch-tone phone. You can conduct a variety of transactions and/or inquiries on your account, including credit union loans. Obtain your Personal Identification Number (PIN) from a Member Service Representative to get started. Note that this PIN will be different than your debit card PIN and Online Banking password.
- Check account balances
- Transfer money
- Obtain check-clearing information
- Download and print the PhoneBranch menu
Call 800.223.6361 for PhoneBranch.
Lost or Stolen Cards
24/7 Full Service Support
If out of the country, members can call collect at 727-299-2449.
Nisha Talley, Branch Manager
Stephen Stoker, Branch Manager
Chris Medina, Branch Manager
Tiffany White, Branch Manager