Online Bill Pay How-to

Online Bill Pay or "Payments" 

Pay bills or people through the new Online and Mobile banking platform. This replaces what was formerly Online Bill Pay and Pop Money in the old online banking platform NetBranch.

Enroll in Payments Online Banking

NOTE: Enrollment via Online Banking must be done before "Add a Payee" will be visible in the Mobile App. 

To enroll in Payments in Online Banking, select "Move Money," then "Payments" and follow the prompts. (You can also select “Manage payments” from the Payments card on the dashboard.) 

Adding Payees in the Mobile App

From the main menu, select "Payments." (You can also select "Pay" in each account card on the dashboard.) 

Click the "+" to the right of "Payees" and select whether the new payee is a company or a person to continue. For security, you'll be prompted to enter your password. 


Add a Company or Person (Mobile)

To add a Company enter the Company's information to add them to the Payments system.    

To add a Person, enter the payee's information and choose a "shared keyword." This keyword must be shared with your payee before they can enter their account information and accept your transfer. After you submit this information, the payee will receive an email with instructions for setting up their account for receipt of the funds you are transferring to them. You will not be able to make a payment until the payee has activated their account. 

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Editing payments (Mobile)

From the main menu, select "Payments." (You can also view scheduled payments in the payments card on the Dashboard.) 

Select the payee and find the scheduled transaction under "Payment History." Then choose the payment you'd like to edit.

Select "Edit Payment" to make changes. From this screen, you also have the ability to delete payments in the upper right-hand corner    


Adding Payees in Online Banking (Desktop)

To pay either a bill or person in Online Banking, you can use the simple "Pay a bill" and "Pay a person" options on the Dashboard to set up payment information in the Payments system, or you can add them under "Manage Payments" and follow the prompts.

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Manage Payments

For FAQs and video tutorials, select the Help button once you enter Manage Payments.

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Pay a Bill

Select +Payee to add the payee to the Payments system. 

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Pay a Person 

To Pay a Person, you can use the simple "Pay a person" option on the Dashboard to send payment information to your payee via email, or you can set up "Pay a person" under "Manage Payments" to send by the following methods: 

  • Email or text message (Electronic): Recipient provides routing and account number; paid within 1-2 business days.
  • Direct deposit (Electronic): Requires routing and account number; paid within 1-2 business days.
  • Check: Mailed and paid within 5-7 business days.


From the Dashboard

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To use "Pay a person" on the Dashboard, enter the payee's information and choose a "shared keyword." This keyword must be shared with your payee before they can enter their account information and accept your transfer. After you submit this information, the payee will receive an email with instructions for setting up their account for receipt of the funds you are transferring to them. You will not be able to make a payment until the payee has activated their account. 

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Use "Pay a person" under "Manage Payments" to send your payment via text or email, direct deposit or by check. Select your preferred payment method and complete the required payment information. 

Manage Payments

Need to access the full version of Online Bill Pay from your mobile phone?

Use a browser to log in to Online Banking instead of using the Mobile App. Then scroll to Manage Payments to launch Online Bill Pay.