Fraud Prevention: Phone number "spoofing" scams on the rise.

December 25th, 2023 by Catherine James


Phone number "spoofing" scams are on the rise.  Do NOT give out your account information. 

If you receive an unsolicited phone call asking for personal or private identification information, do not respond, even if the call looks like it is coming from the credit union. Spammers can manipulate your Caller ID to appear to be calling from a business you know, and use tricks to gain your trust and information. If asked for any personal or private identification information, hang up and call the number listed on your monthly statement. 

Important: The credit union will not call and ask you to provide personal account information, or to send money using Zelle or other payment systems. 

For more information about this type of scam visit the Federal Communications Commission "Caller ID Spoofing" at (external link). 

Visit our Fraud Prevention page for additional tips and information.